Search found 137 matches

by admin
Wed Jul 28, 2010 12:18 am
Forum: WFilter ICF
Topic: AD Account Monitoring - cannot remove some accounts from monitoring.
Replies: 3
Views: 5578

AD Account Monitoring - cannot remove some accounts from monitoring.

The update is ready. You can find a link named "User Exception List" in "User-computer Table"->"User-account Table". Now you can add "SophosUpdateMgr" into the "User Exception List" to get the real account name. The last version of WFilter is "en.3.3.183", please follow this guide to upgrade: http:/...
by admin
Tue Jul 27, 2010 11:54 pm
Forum: WFilter ICF
Topic: It no longer shows any computers that can be monitored.
Replies: 7
Views: 8613

It no longer shows any computers that can be monitored.

Even WFilter is not connected to the mirroring port, it shall be able to monitor itself computer unless it has no internet activity. There is a way to check whether port mirroring is properly configured: Upon successful mirroring, the "Received" packet number shall be much larger than the "Sent" pac...
by admin
Tue Jul 27, 2010 11:53 pm
Forum: WFilter ICF
Topic: How to block QQ and skype using WFilter Enterprise?
Replies: 3
Views: 7493

How to block QQ and skype using WFilter Enterprise?

WFilter uses passby filtering technology, which can not block UDP traffic. So to block QQ and skype, you need to block UDP ports 1024-65534 in your router. Blocking these UDP ports will not affect your internet access. "酷狗音乐" and "暴风影音" can also use HTTP protocol to download video/mu...
by admin
Mon Jul 26, 2010 7:27 pm
Forum: WFilter ICF
Topic: It no longer shows any computers that can be monitored.
Replies: 7
Views: 8613

It no longer shows any computers that can be monitored.

We need more details to locate the problem: 1. Can WFilter monitor itself computer? 2. Is the port a mirroring port in your switch? 3. What is your switch model and brand? And how is the mirroring setup? And please also check below settings: 1. In "System Settings"->"Monitor Settings", check whether...
by admin
Tue Jul 20, 2010 7:45 pm
Forum: WFilter ICF
Topic: License question for different computers
Replies: 1
Views: 3407

License question for different computers

WFilter supports two monitoring mode: "by MAC address" and "by IP address". In your case, since the computers MAC addresses are changing, so you can only use "by IP address" mode. For a new IP address, WFilter will start monitoring it when the license is available. For example, if you have a 25-user...
by admin
Tue Jul 20, 2010 6:50 pm
Forum: WFilter ICF
Topic: WFilter license question about no monitoring computers
Replies: 1
Views: 3649

WFilter license question about no monitoring computers

The answer is "Yes". In "User-computer table" of WFilter, you can select the computers you want to monitor. And you only need to buy licenses for the computers you want to monitor.
by admin
Mon Jul 19, 2010 9:25 pm
Forum: WFilter ICF
Topic: AD Account Monitoring - cannot remove some accounts from monitoring.
Replies: 3
Views: 5578

AD Account Monitoring - cannot remove some accounts from monitoring.

It seems this anti-virus program logons an AD user automatically, so WFilter can not get the correct user. However, current version of WFilter does not have an AD-user exception list. I just discussed this with our R&D team. They agreed to add this exception list as a new version in a later version ...
by admin
Mon Jul 19, 2010 7:11 pm
Forum: WFilter ICF
Topic: How can I change admin password of WFilter?
Replies: 1
Views: 4652

How can I change admin password of WFilter?

You can change admin password in "Help"->"Change Password" of WFilter. If you forget your admin password, to recover the password of "admin", you need to reinstall WFilter. Please follow below steps: 1. Uninstall WFilter. (You will not lose any settings or monitored data). 2. Reinstall WFilter to th...
by admin
Thu Jul 15, 2010 2:37 am
Forum: WFilter ICF
Topic: Local host capacity and disk space of WFilter
Replies: 3
Views: 5568

Local host capacity and disk space of WFilter

The answer is "yes". You also can move WFilter to another computer by above steps. However, you need activate the license key in the new server. And you need to de-activate WFilter key in the old computer before activating it in the new server. "De-activate" can be found in "Help"->"About" of WFilter.
by admin
Wed Jul 14, 2010 6:55 pm
Forum: WFilter ICF
Topic: Local host capacity and disk space of WFilter
Replies: 3
Views: 5568

Local host capacity and disk space of WFilter

The monitored data is all kept in your local disk. You need to reinstall WFilter to change the log path. (We plan to add such a feature for you to change WFilter log path without re-installation in later versions.) Please follow below steps: 1. Uninstall WFilter. (Monitored data and settings will no...

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