Hotmail and Yahoo with NO good looking

[alejandro_m23]

Hi all, I have made a white list rule for some PC's in a network and filtering works fine, but some websites looks really bad. See attached please. Could you please help me? It happens with Hotmail and Yahoo...

Attached files

[gengw2000]

It is because your white list does not include all the required websites for hotmail or yahoo. For example, yahoo email maybe also requires a css website and a image website, which are not whitelisted.



Please follow below steps to check:

1. Make a new visit to yahoo email.

2. Check "Real-time blocking" of WFilter, you will see some blocking events of this access. (for this testing ip only)

3. Add the blocked domains into your white list.



If problem still exists, please send the "IMSupport.zip" file to support@imfirewall.us for us to check your settings. "IMSupport.zip" can be downloaded in "Help"->"Support" page of WFilter.

[alejandro_m23]

Great idea! Will try tomorrow and come back with results..

Thank you!!

gengw2000 wrote: It is because your white list does not include all the required websites for hotmail or yahoo. For example, yahoo email maybe also requires a css website and a image website, which are not whitelisted.



Please follow below steps to check:

1. Make a new visit to yahoo email.

2. Check "Real-time blocking" of WFilter, you will see some blocking events of this access. (for this testing ip only)

3. Add the blocked domains into your white list.



If problem still exists, please send the "IMSupport.zip" file to support@imfirewall.us for us to check your settings. "IMSupport.zip" can be downloaded in "Help"->"Support" page of WFilter.

[alejandro_m23]

Problem solved... Follow below steps and will solved that problem

Thanks so much!

alejandro_m23 wrote: Great idea! Will try tomorrow and come back with results..

Thank you!!



[quote=gengw2000]It is because your white list does not include all the required websites for hotmail or yahoo. For example, yahoo email maybe also requires a css website and a image website, which are not whitelisted.



Please follow below steps to check:

1. Make a new visit to yahoo email.

2. Check "Real-time blocking" of WFilter, you will see some blocking events of this access. (for this testing ip only)

3. Add the blocked domains into your white list.



If problem still exists, please send the "IMSupport.zip" file to support@imfirewall.us for us to check your settings. "IMSupport.zip" can be downloaded in "Help"->"Support" page of WFilter.