Monitoring Facebook
Posted: Sun Aug 21, 2011 5:10 pm
Hi,
I'm using the evaluation copy of WFilter Enterprise (en.3.3.201) and cannot see chats. Recording level is set to 'High' and applied to the clients to monitor. The current online section shows the appropriate clients Chatting Online (i.e. Skype, IRC Chat, Jabber, Facebook IM). But when I run a Chat Details report I do not see any recorded chats.
Using other sniffers I am capable of 'seeing' conversations so I know that mirroring is configured properly.
Any help?
Thanks!
I'm using the evaluation copy of WFilter Enterprise (en.3.3.201) and cannot see chats. Recording level is set to 'High' and applied to the clients to monitor. The current online section shows the appropriate clients Chatting Online (i.e. Skype, IRC Chat, Jabber, Facebook IM). But when I run a Chat Details report I do not see any recorded chats.
Using other sniffers I am capable of 'seeing' conversations so I know that mirroring is configured properly.
Any help?
Thanks!