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Can not monitor emails with WFilter
Posted: Wed Aug 24, 2011 3:46 am
by Rama
We are Unable to monitor EMails through Wfilter.
We are using pop and smtp protocols for outlooks and using lotus notes 8.5.
Please look into this issue and give a solution ASAP.
Can not monitor emails with WFilter
Posted: Wed Aug 24, 2011 6:07 am
by gengw2000
If your email server is in local network, to monitor emails, you need to:
1. Mirror the email server's traffic to WFilter computer.
2. Add the email server ip address into "Local Servers" in "System Settings"->"Monitoring Settings".
Please check.
If problem still exists, please tell me more about your network topology.
Can not monitor emails with WFilter
Posted: Thu Aug 25, 2011 1:48 am
by Rama
we didnt have mail server in our local network. we are using google mail services and configured the same in our outlooks.
Can not monitor emails with WFilter
Posted: Thu Aug 25, 2011 2:38 am
by gengw2000
Google mail traffic is encrypted by SSL encryption. We can not monitor it.
Only plain pop3/smtp/imap can be recorded by WFilter.
If you want to monitor employees email content, you need to make them use plain pop3/smtp/imap protocols. Encrypted email protocols can be blocked by WFilter in the blocking level settings.