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How to ensure all computers be online in WFilter?

Posted: Thu Apr 26, 2012 2:16 am
by ssite
I like your product but am not sure why the computers go online then offline for no reason. Can you please send me troubleshooting steps to ensure my PC’s on my LAN show online in the product?

How to ensure all computers be online in WFilter?

Posted: Thu Apr 26, 2012 2:36 am
by gengw2000
This is how things work:



When WFilter detects internet packets of an ip address, this ip will go online. If there is no more traffic for 5 minutes, this ip will go offline. If new packet detected, it will go online again.



So you don't need to ensure all computers to be online, just make sure all internet traffic is mirrored to WFilter.