Can not monitor

General discussion about WFilter ICF features, problems, configuration issues etc.

Moderators: imfirewall, gengw2000

fcummins
Posts: 4
Joined: Wed Feb 08, 2012 4:35 pm

Can not monitor

Postby fcummins » Mon Oct 01, 2012 11:18 pm

I'm at a complete loss. When I first started using IMFirewall, I had a hub between the router and our network and was able to use pass-through mode with no problems. I've since bought a managed switch and cannot get the blasted thing to work at all for me. Here's the infrastructure . . .



Firewall IP x.0.0.10 -> Linksys SRW224G4 (Port 13)



Linksys SRW224G4 (Port 1) -> Switch -> Internal Network



Linksys SRW224G4 IP x.0.0.29 (Port 24) -> monitoring computer (NIC1) - IP x.0.0.30/SN 255.255.255.0/GW x.0.0.10



monitoring computer (NIC2) - IP x.0.0.116/SN 255.255.255.0/GA x.0.0.10 (for remote console)



The Linksys SRW224G4 is configured with the following:



Administration -> Diagnostics -> Port and VLAN Mirroring -> Dest Port 24 Source Interface 13 Type Tx and RX



What am I missing?



Thanks.

gengw2000
Posts: 281
Joined: Mon Sep 07, 2009 11:11 pm

Can not monitor

Postby gengw2000 » Thu Oct 04, 2012 12:07 pm



I see no error with your network topology and port mirroring settings.



Please check:

1. In "System Settings"->"Monitoring Settings" of WFilter, the "monitoring adapter" shall be the "(NIC1) - IP x.0.0.30".

2. Make sure "NIC1" is directly connected to "port 24".



This document might be helpful: How to check whether port mirroring is properly configured?

gengw2000
Posts: 281
Joined: Mon Sep 07, 2009 11:11 pm

Can not monitor

Postby gengw2000 » Thu Oct 04, 2012 12:08 pm

If problem still exists, please send the "IMSupport.zip" file to "support@imfirewall.us", so we can check your settings. This file can be downloaded in "Help"->"Support" of WFilter.

fcummins
Posts: 4
Joined: Wed Feb 08, 2012 4:35 pm

Can not monitor

Postby fcummins » Mon Oct 15, 2012 1:43 pm

I have sent the .zip file. Also, the configuration has changed somewhat - instead of using a managed switch and port mirroring, I am using a network hub placed between the firewall and our internal LAN. Topology is:



-> ->

gengw2000
Posts: 281
Joined: Mon Sep 07, 2009 11:11 pm

Can not monitor

Postby gengw2000 » Tue Oct 16, 2012 2:29 am

We had a talk via MSN messenger. Is this problem solved?

fcummins
Posts: 4
Joined: Wed Feb 08, 2012 4:35 pm

Can not monitor

Postby fcummins » Tue Oct 16, 2012 2:33 am

It appears to be. I should have a better idea tomorrow. Again, thank you for your help.


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