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Blocking of AIM / YIM web chat problem.
Posted: Tue Feb 09, 2010 7:48 pm
by Dean
Hello, I have a demo version of your imfirewall. The demo expires in another 24 hours. I really like the product and it works very well with one exception. Instant Messenger logging is not reliable at all. It only logs about 10% of the traffic. It doens't log AIM traffic at all. It only blocks AIM / YIM web chat occasionally. It never logs them. This is the only thing preventing me from making an immediate purchase. Can you advise me what settings I amy be overlooking or why I may be having difficulty. All recording levels are set to High and High Definiation has all for IM set to record content. I have a whitelist with only a few names allowed and all are passing traffic im. I've tried to Deny Chat in the catagory filterin and no luck there either. Web recording and web blocking works fine.
Blocking of AIM / YIM web chat problem.
Posted: Tue Feb 09, 2010 8:09 pm
by admin
For IM recording, only MSN, Yahoo!, ICQ, tecent QQ can be supported.
AIM's traffic is encrypted since version 6.5, which can be be recorded
anymore.
You said that only "10% of IM traffic" was recorded, I am not sure
about your meaning. For "MSN, Yahoo!, ICQ, tencent QQ", 100% traffic
shall be recorded. For other messenger, no message will be recorded.
And you mentioned that "It only blocks AIM / YIM web chat
occasionally". Can you give me more details? Did you setup a policy to
block "web aim" and "web yahoo! messenger"?
Blocking of AIM / YIM web chat problem.
Posted: Wed Feb 10, 2010 1:06 am
by admin
We did certain tests for blocking AIM web messenger and Yahoo! web messenger. WFilter can block these web messengers.
Please check you settings:
1. To block yahoo web messenger, please make sure "block Yahoo Web
Messenger" is checked in certain blocking policy.
2. To block aim web messenger(aim express), please make sure "block
ICQ2Go!" is checked in certain blocking policy. (AIM express uses the
same protocol as ICQ2Go!.)