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currently WFilter only records 11 or 12 PC's of 75 configured

Posted: Mon Jul 12, 2010 7:39 pm
by clopez
WFilter only records 11 or 12 PC's of 75 configured. Please advice.

currently WFilter only records 11 or 12 PC's of 75 configured

Posted: Mon Jul 12, 2010 7:42 pm
by admin
Please check following steps:



1. Check "Control Settings"->"User-computer table", to make sure every computers "Enable Monitoring" is enabled. By default, it only checks 8 computers.



2. If your network is multi-segments, please use "By IP Address" monitoring mode in "System Settings"->"Monitoring Settings". Otherwise, WFilter only monitors gateways for each subnet.



3. Check "IP Segments" settings in "System Settings"->"Monitoring Settings", to make sure every subnet is configured.



4. Check your network topology to make sure no computer bypass the monitoring switch.