Denial Page and terminal server W8K

General discussion about WFilter ICF features, problems, configuration issues etc.

Moderators: imfirewall, gengw2000

Jufon
Posts: 11
Joined: Thu Jan 10, 2013 7:39 pm

Denial Page and terminal server W8K

Postby Jufon » Thu Jan 17, 2013 4:26 pm

I enabled option to show Denial Page when blocking and it works fine for regular users on local PC but it wont works at terminal server. Contents are blocked but no Denial page displayed.

Please advise.

gengw2000
Posts: 281
Joined: Mon Sep 07, 2009 11:11 pm

Denial Page and terminal server W8K

Postby gengw2000 » Fri Jan 18, 2013 2:08 am



We're never been reported of this issue before.



Can you describe your network topology for us to reproduce this issue in our lab?

Jufon
Posts: 11
Joined: Thu Jan 10, 2013 7:39 pm

Denial Page and terminal server W8K

Postby Jufon » Fri Jan 18, 2013 2:41 am

Internet -> Cisco Asa 5505 -> Cisco router 3650g -> ESX 5.1 hp servers. 6 of them. All ESX hosts connected to this router thru 2 NIC (loading balance). On those ESX servers running few Windows 2008 server standard edition (terminal servers).



WFilter running on separate windows XP machine with two network cards. One with Assigned IP address to access and other is for traffic capture and both connected to that Cisco 3650 router. Router configured to mirror port (connected to firewall ASA 5505) to that sniffer interface on windows XP computer.



All local PCs connected to that router works fine and I can block contents. But on terminal servers just got "Internet Explorer cannot display thus page."



Also, I found that if some we page contain blocked content on local PC it will shows without that content or will show denied page on blocked space. On terminal server if page contain blocked content such YouTube this page Will. NOT show at all...



Magic...

Jufon
Posts: 11
Joined: Thu Jan 10, 2013 7:39 pm

Denial Page and terminal server W8K

Postby Jufon » Fri Jan 18, 2013 2:43 am

Posted my phone so some typo present...

gengw2000
Posts: 281
Joined: Mon Sep 07, 2009 11:11 pm

Denial Page and terminal server W8K

Postby gengw2000 » Fri Jan 18, 2013 2:49 am

We will setup such an environment to check. Reply you later.

gengw2000
Posts: 281
Joined: Mon Sep 07, 2009 11:11 pm

Denial Page and terminal server W8K

Postby gengw2000 » Fri Jan 18, 2013 5:47 am

The denial page can display in our lab. (Also a 2008 R2 terminal server)



Which browser are you using?

Jufon
Posts: 11
Joined: Thu Jan 10, 2013 7:39 pm

Denial Page and terminal server W8K

Postby Jufon » Tue Jan 22, 2013 2:20 pm

regular IE last version

same result on google chrome



----------error page-----------

This webpage is not available

Google Chrome could not load the webpage because mail.google.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.

Here are some suggestions:

Reload this webpage later.

Check your Internet connection. Restart any router, modem, or other network devices you may be using.

Add Google Chrome as a permitted program in your firewall's or antivirus software's settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again.

If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox.

Error 7 (net::ERR_TIMED_OUT): The operation timed out.

Jufon
Posts: 11
Joined: Thu Jan 10, 2013 7:39 pm

Denial Page and terminal server W8K

Postby Jufon » Tue Jan 22, 2013 3:58 pm

Looks like I founf the problem. It's a windows server version. Both TSs use Windows Server 2008 R2 edition.

Also, tried on Windows 2008 Standard - works fine. All computers on Windows Server 2008 R2 edition wont work, even it is not TS.

Jufon
Posts: 11
Joined: Thu Jan 10, 2013 7:39 pm

Denial Page and terminal server W8K

Postby Jufon » Tue Jan 22, 2013 3:59 pm

-----------------------event log-------------------------------------

An account failed to log on.



Subject:

Security ID: NULL SID

Account Name: -

Account Domain: -

Logon ID: 0x0



Logon Type: 3



Account For Which Logon Failed:

Security ID: NULL SID

Account Name: __wfilterd_user

Account Domain: BJWEBFILTER



Failure Information:

Failure Reason: Unknown user name or bad password.

Status: 0xc000006d

Sub Status: 0xc0000064



Process Information:

Caller Process ID: 0x0

Caller Process Name: -



Network Information:

Workstation Name: BJWEBFILTER

Source Network Address: 192.168.3.35

Source Port: 4648



Detailed Authentication Information:

Logon Process: NtLmSsp

Authentication Package: NTLM

Transited Services: -

Package Name (NTLM only): -

Key Length: 0



This event is generated when a logon request fails. It is generated on the computer where access was attempted.



The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.



The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).



The Process Information fields indicate which account and process on the system requested the logon.



The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.



The authentication information fields provide detailed information about this specific logon request.

- Transited services indicate which intermediate services have participated in this logon request.

- Package name indicates which sub-protocol was used among the NTLM protocols.

- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.



Jufon
Posts: 11
Joined: Thu Jan 10, 2013 7:39 pm

Denial Page and terminal server W8K

Postby Jufon » Thu Jan 24, 2013 5:10 am

Is any updates here? This is really important. Sine we bought this product it should works properly.


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